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FAQ

Freequently Asked Questions

Do you offer international shipping?

Yes, we can ship e-cigarettes worldwide.

I ordered the wrong model, can I exchange it?

We are sorry, but once the order is confirmed for shipment, we cannot change the style. To ensure that you are satisfied, please carefully select the style and specifications of the product before ordering. Our website provides detailed product descriptions and pictures to help you make the best choice. We would like to remind you once again to carefully check your selection before confirming your order to ensure that it fully meets your requirements. Thank you for your understanding and support!

I received the goods but no longer want them. Can I return them?

We are sorry, but you cannot return the goods after receiving them. Normal orders and normal goods do not support returns. Thank you for your understanding and support!

Are the e-cigarettes you sell original products?

Yes, we are a manufacturer and source all products either from our own production or directly from the manufacturer. This means that all products you buy from us are 100% original and of the highest quality.

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